Frequently Asked Questions
Everything you need to know about HEPHA performance gear.
What makes HEPHA sports gear different from other brands?
At HEPHA, we combine professional-grade durability with ergonomic design. Our products undergo rigorous testing by athletes to ensure they withstand high-intensity training while providing maximum comfort and support.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming competition or event.
What is your return policy for fitness equipment and apparel?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition. Please note that for hygiene reasons, certain items like compression undergarments cannot be returned once opened.
Do you offer international shipping?
Yes, HEPHA ships worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days. Custom duties and taxes may apply depending on your country's regulations.
How should I care for my HEPHA performance apparel?
To maintain the integrity of the moisture-wicking fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down technical fibers.
Is my payment information secure?
Absolutely. Our store uses industry-standard SSL encryption and secure payment gateways to ensure that your personal and financial information is fully protected during every transaction.